CLAIM OF DECEASED ACCOUNT
| Q1 | As a beneficiary, how do I claim the deceased investment account? |
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Firstly, you have to check for the balance of the deceased account. Then, please refer to ASNB Services for the supporting documents needed. |
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| Q2 | Where can I apply the Letter of Administration? |
You may apply the Letter of Administration from the following institutions:-
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| Q3 | Is there any time limit to claim the deceased investment account? |
No time limit. The deceased’s account will still active and entitle for the income distribution (if any) until the claim made by the beneficiary. |
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| Q4 | Can I make nomination to my ASNB Funds account? |
| No, you can’t. | |
| Q5 | How do ASNB make the payment to the beneficiary? |
Transfer of units. The deceased investment units will be transferred to the beneficiary account as additional units. For this facility, the beneficiary must be a unit holder of the funds. |
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| Q6 | Does ASNB accept Hibah? |
Yes, we accept it, but the Hibah must be issued by Mahkamah Tinggi Syariah and Mahkamah Tinggi Sivil in Malaysia. |
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| Q7 | If Hibah is used, what type of documents needed to claim the deceased account? |
The documents are the same as well as the claim made without hibah. Please refer to ASNB Services for the supporting documents needed. |
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| Q8 | What should I do if the deceased is bankrupt? |
If the deceased account status is still bankrupt, the payment will be made to Insolvency Department of Malaysia. However, if the bankrupt status was released, you may attached a copy of ‘Surat Pelepasan’ from Insolvency Department and ‘Perintah Pembatalan’ from High Court or ‘Deraf Perintah’ or ‘Carian Rasmi’ from Insolvency Department head office. |
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| Q9 | What if I’m as the beneficiary is bankrupt? |
Firstly, you have to check the balance of the deceased account.
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| Q10 | What if the beneficiary listed in the Letter of Administration passed away? |
The claim can be made by a new beneficiary via new application form and documents. Please refer to ASNB Services for the supporting documents needed. |
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| Q11 | What if the deceased’s account balance is RM0.00? |
The beneficiary has to notify ASNB via letter and may enclosed the Death Certificate of the account holder. The deceased account will be closed by ASNB. |
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| Q12 | What should I do if the deceased has loan/collateral? |
You are advice to refer to the financial institution, before submitting the claim to ASNB. |