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CLAIM OF DECEASED ACCOUNT

Q1 As a beneficiary, how do I claim the deceased investment account?

Firstly, you have to check for the balance of the deceased account. Then, please refer to ASNB Services for the supporting documents needed.

 
Q2 Where can I apply the Letter of Administration?

You may apply the Letter of Administration from the following institutions:-

  • High Court Civil (Malaysian wide) or
  • High Court Sabah/ Mahkamah Anak Negeri Sabah/ Syariah Court Sabah (Sabah only) or
  • High Court Sarawak/Mahkamah Anak Negeri Sarawak (Sarawak only) or
  • Pejabat Tanah dan Daerah  (If the deceased has land property) or;
  • AmanahRaya Berhad
   
Q3 Is there any time limit to claim the deceased investment account?

No time limit. The deceased’s account will still active and entitle for the income distribution (if any) until the claim made by the beneficiary.

   
Q4 Can I make nomination to my ASNB Funds account?
No, you can’t.
   
Q5 How do ASNB make the payment to the beneficiary?

Transfer of units. The deceased investment units will be transferred to the beneficiary account as additional units. For this facility, the beneficiary must be a unit holder of the funds.

   
Q6 Does ASNB accept Hibah?

Yes, we accept it, but the Hibah must be issued by Mahkamah Tinggi Syariah and Mahkamah Tinggi Sivil in Malaysia.

   
Q7 If Hibah is used, what type of documents needed to claim the deceased account?

The documents are the same as well as the claim made without hibah. Please refer to ASNB Services for the supporting documents needed.

   
Q8 What should I do if the deceased is bankrupt?

If the deceased account status is still bankrupt, the payment will be made to Insolvency Department of Malaysia.

However, if the bankrupt status was released, you may attached a copy of ‘Surat Pelepasan’ from Insolvency Department and ‘Perintah Pembatalan’ from High Court or ‘Deraf Perintah’  or ‘Carian Rasmi’  from Insolvency Department head office.
   
Q9 What if I’m as the beneficiary is bankrupt?

Firstly, you have to check the balance of the deceased account.

  1. If Investment amount of deceased’s account is RM10,000.00 and below

    If you were bankrupt, the claim can be made by other beneficiary. If you have been released from bankruptcy, you have to submit ‘Surat Pelepasan’ from Insolvency Department and        ‘Perintah   Pembatalan’ from Mahkamah Tinggi or ‘Deraf Perintah’ or ‘Carian Rasmi’ from Insolvency Department head office.

  2. If Investment amount of deceased’s account above RM10,000.00 and the beneficiary’s name was listed in Letter of Administration

    If the beneficiary is bankrupt, the payment will be made to Insolvency Department. If the beneficiary has been released from bankruptcy, the beneficiary has to Submit ‘Surat Pelepasan’ from Insolvency Department and ‘Perintah Pembatalan’ from   Mahkamah Tinggi or ‘Deraf Perintah’ or ‘Carian Rasmi’ from Insolvency Department head office.
   
Q10 What if the beneficiary listed in the Letter of Administration passed away?

The claim can be made by a new beneficiary via new application form and documents. Please refer to ASNB Services for the supporting documents needed.

   
Q11 What if the deceased’s account balance is RM0.00?

The beneficiary has to notify ASNB via letter and may enclosed the Death Certificate of the account holder. The deceased account will be closed by ASNB.

   
Q12 What should I do if the deceased has loan/collateral?

You are advice to refer to the financial institution, before submitting the claim to ASNB.