FAQ

1. What is i-Invest?

   i-Invest is an online, self-service platform to facilitate investments through EPF Member Investment Scheme (MIS) in approved unit trust funds. The platform provides various comparison tools and useful information to assist members in making informed investment decisions. Members also enjoy more efficient execution of investment decisions, ease of access typically lower fees (as agents are not required), and greater functionality (overview of consolidated MIS investment holdings).

2. Can all EPF members use the i-Invest facility?

   EPF Member who are eligible to use this facility are as below:-

   • Members who are below the age of 55 years old and your EPF Account 1 savings exceed the Basic Savings
   • 55 years old members/Akaun Emas
     Note: Members who have withdrawn all their EPF balance upon reaching the age of 55 are Not Eligible to use this facility. It will be available once the member has reached 60 years old (Akaun Emas).

3. What are the types of transaction that can be done via i-Invest ?

   Transactions can be done through i-Invest are :-

   • Purchase
   • Switching
   • Redemption – if member wish to redeem the investment, ASNB will refund the redemption amount to EPF.
     Note : Switching & redemption is not offered to 55 years old member/Akaun Emas.

4. Can ASNB unit holders perform i-Invest?

   Yes, existing ASNB unitholders can perform investment transactions and unitholders must have a registered myASNB portal account. If you do not have a myASNB portal account, a screen will appear to assist you with the portal registration.

5. If I do not have an ASNB unit trust account, can i perform i-Invest?

   No. You must have a unit trust account with ASNB in order to invest your EPF money via EPF i-Akaun (Member) portal. Opening of a ASNB unit trust account can be done at any ASNB branches or Agents.

6. I have purchased units through i-Invest, but there is no record of the purchased units is shown in my EPF i-Akaun (Member) or myASNB portal?

   Amount of purchased units will only be shown in your myASNB portal account and EPF i-Akaun (Member) account only after money has been received by ASNB from EPF. The minimum period required for this process is as follows:-

   Balance updated in myASNB portal account	2 working days
   Balance updated in EPF i-Akaun (Member)	4 working days

   If the transaction is carried out on a weekend or public holiday, the transaction will be processed during the next working day.
   
   

   For Switching OR Redemption of units, the balance will be updated as follows:-

   Balance updated in myASNB portal account	Online
   Balance updated in EPF i-Akaun (Member)	2 working days

   If the transaction is carried out on a weekend or public holiday, the transaction will be processed during the next working day.

7. If I have withdrawn a total of RM1,000 of my EPF money via i-Invest, is it allowable to alter the amount of units purchased at myASNB portal account?

   You are not allowed to increase the units purchased amount at myASNB portal account. However, the system allows you to reduce the amount of unit purchased. If you wish to increase the withdrawal amount, you need to login to your EPF i-Akaun (Member) account again and choose the amount you wish to withdraw before proceeding to myASNB portal account.

8. What is the minimum and the maximum value for i-Invest transactions?

   Transaction	Minimum	Maximum
   Purchase	RM1,000	Based on EPF investment limit
   Switching	RM0.01	Based on your latest unit trust fund balance
   Redemption	RM1.00	Based on your latest unit trust fund balance

9. Are there any charges imposed for the i-Invest?

   Transaction	Charges
   Purchase	Variable price funds : 0.5% Sales charge Fixed price funds : No charges
   Switching	0.5% sales charge will only apply for switching of units from fixed price funds to variable price funds
   Redemption	No charges

10. Is there any limit to the number of transactions that can be performed through the i-Invest facility?

    There is no limit to the number of transactions that can be performed through this online method for all three types of transactions.
    For subscription, each transaction can be made up to maximum 25 funds.

11. Can I purchase more than one fund through the i-Invest facility?

    Yes. You may purchase units from more than one funds through the i-Invest facility. The selection of funds, however, must be done at your EPF i-Akaun (Member) portal and cannot be added at your myASNB portal account.