FAQ

1. What is i-Invest?

   i-Invest is an online, self-service platform to facilitate investments through EPF Member Investment Scheme (MIS) in approved unit trust funds. The platform provides various comparison tools and useful information to assist members in making informed investment decisions. Members also enjoy more efficient execution of investment decisions, ease of access typically lower fees (as agents are not required), and greater functionality (overview of consolidated MIS investment holdings).

2. Can all EPF members use the i-Invest facility?

   EPF Member who are eligible to use this facility are as below:-

   • Members who are below the age of 55 years old with EPF Account 1 savings exceeding their Basic Savings.
   • If the Member is aged 55 or above and classified by the EPF as Akaun 55 or Akaun Emas, they are eligible to use i-Invest and can make the investment (purchase) if the Member still has funds and/or savings in the EPF account.

3. What are the types of transaction that can be done via i-Invest ?

   Transactions can be done through i-Invest are :-

   • Purchase
   • Switching
   • Redemption – if member wishes to redeem the investment, ASNB will refund the redemption amount to EPF.
     Note :
     i. Switching & redemption is not offered to 55 years old member/Akaun Emas.
     ii. The online Switching facility for ASNB variable price funds under EPF-MIS via i-Invest platform has been suspended with effect from 6/5/2023 to 31/12/2023. However, you may still perform Switching transaction for EPF-MIS at any ASNB branch nationwide.

4. Can ASNB unit holders perform i-Invest?

   Yes, existing ASNB unitholders can perform investment transactions and unitholders must have a registered myASNB portal account. If you do not have a myASNB portal account, a screen will appear to assist you with the portal registration.

5. If I do not have an ASNB unit trust account, can i perform i-Invest?

   No. You must have a unit trust account with ASNB in order to invest your EPF money via EPF i-Akaun (Member) portal. Opening of a ASNB unit trust account can be done at any ASNB branches or Agents.

6. I have purchased units through i-Invest, but why is there no record of the purchased units shown in my EPF i-Akaun (Member) or myASNB portal?

   Amount of purchased units will only be shown in your myASNB portal account and EPF i-Akaun (Member) account only after money has been received by ASNB from EPF. The minimum period required for this process is as follows:-

   Balance updated in myASNB portal account	2 working days
   Balance updated in EPF i-Akaun (Member)	4 working days

   If the transaction is carried out on a weekend or public holiday, the transaction will be processed during the next working day.
   
   

   For Switching OR Redemption of units, the balance will be updated as follows:-

   Balance updated in myASNB portal account	Immediately (online)
   Balance updated in EPF i-Akaun (Member)	2 working days

   If the transaction is carried out on a weekend or public holiday, the transaction will be processed during the next working day.

7. If I have withdrawn a total of RM1,000 of my EPF money via i-Invest, is it allowable to alter the amount of units purchased at myASNB portal account?

   You are not allowed to increase the units purchased amount at myASNB portal account. However, the system allows you to reduce the amount of unit purchased. If you wish to increase the withdrawal amount, you need to login to your EPF i-Akaun (Member) account again and choose the amount you wish to withdraw before proceeding to myASNB portal account.

8. What is the minimum and the maximum value for i-Invest transactions?

   Transaction	Minimum	Maximum
   Purchase	RM1,000	Based on EPF investment limit
   Switching	RM0.01	Based on your latest unit trust fund balance
   Redemption	RM1.00	Based on your latest unit trust fund balance

9. Are there any charges imposed for the i-Invest?

   Transaction	Charges
   Purchase	Variable price funds : 0.5% Sales charge Fixed price funds : No charges
   Switching	0.5% sales charge will only apply for switching of units from fixed price funds to variable price funds
   Redemption	No charges

10. Is there any limit to the number of transactions that can be performed through the i-Invest facility?

    There is no limit to the number of transactions that can be performed through this online method for all three types of transactions.
    For subscription, each transaction can be made up to maximum 8 funds.

11. Can I purchase more than one fund through the i-Invest facility?

    Yes. You may purchase units from more than one funds through the i-Invest facility. The selection of funds, however, must be done at your EPF i-Akaun (Member) portal and cannot be added at your myASNB portal account.

12. Why is the switching transaction for ASNB variable price funds in EPF-MIS via i-Invest currently not available?

    There is a temporary suspension of switching facility for ASNB variable price funds in EPF-MIS via i-Invest from 6 May 2023 until 31 December 2023.

13. How can I perform switching transaction for ASNB variable price funds in EPF-MIS during the suspension period via i-Invest?

    You may perform EPF-MIS switching transaction for ASNB variable price funds at any ASNB branches nationwide.

14. Can I still perform other transactions for ASNB variable price funds via i-Invest?

    Yes, you may still perform subscription and redemption transactions for ASNB variable price funds in EPF-MIS via i-Invest.

15. I noticed the online switching fee via myASNB digital platforms have been revised. Is there any revision on Switching fee for EPF-MIS as well?

    No. The Switching fee for EPF-MIS remains unchanged. Details on the Switching fee for EPF-MIS via over-the counter (OTC) can be accessed via ASNB official website. Click here.