1. What is the difference between myASNB Portal and myASNB Apps?

myASNB Portal and myASNB Apps are two facilities provided by ASNB to make online investment in all ASNB unit trust products more accessible to all its unit holders.

However, for those who wish to transact via Apps, they will need to first register at myASNB portal to create a Username ID and Password.

Currently, some of the services offered through myASNB portal have not yet to be offered by myASNB Application such as Auto Labur, Transfer and Switching.

2. Via myASNB Apps, unit holders can do the following:

  • Make an additional investments in any ASNB Unit Trust products free of charge*
  • Review latest transaction update
  • Get latest investment details
  • Opening of new ASNB unit trust account
  • Redemption
  • Account Statements
  • Investment in Akaun Bijak/Remaja by Guardian

    • *Note : Service Charge for Variable Price Products still applicable

3. What are the minimum and maximum amount of additional investments allowed via myASNB Apps?

ASNB Unit Trust Product Minimum Investment Maximum Investment
Fixed Price RM10 RM30,000 for each transaction
Variable Price

4. myASNB Apps operating hours for additional investment

Type of Transaction Day Operation Hour
Subscription Monday - Sunday 2.00 am – 11.00 pm
Redemption 2.00 am – 11.59 pm
Switching 2.00 am – 4.00 pm

Note: Monday to Sunday, local time. For transaction using e-wallet service provider, the operation hours is only up until 4.00 pm.

5. Where can the myASNB application be downloaded?

The myASNB application can be downloaded via the Apple App Store, Google Playstore and Huawei App Gallery or click here for direct access.

6. Which Android/Huawei/iOS version supports the new myASNB App?

Android/Huawei version 5.0 to the latest version 14.0
iOS version 13.0 to the latest iOS version 17

7. What are the features available in new myASNB App?

There are various services provided in myASNB .

Current

  • View Holdings – view your ASNB unit trust fund summary based on the latest available Net Asset Value (NAV).
  • View Transaction History – view the myASNB transaction for the last 30 days.
  • Subscription – purchase or top up ASNB unit trust fund online.
  • Redemption – Redeem or withdraw ASNB unit trust fund online.
  • Initial Investment – Allow portal users to subscribe to another fund online.
  • Switching – Switch between two funds for the same unit holder.
  • Download Statements – download latest statements of your account whether Annual Statement, Details Statement, Holding Statement or EPF Statement (if applicable).
  • Statement Request – request to retrieve a copy of your previous account statements.
  • ASNB Hibah/Estate Planning - Pre-registration of ASNB Estate Planning
New
Robo Holdings - Coming soon!

8. Can I still use the old myASNB app to perform transactions?

No, the old app will be completely removed.

9. Why do I need to use the new myASNB App?

We have heard your feedback and would like to provide a more customer-friendly app with new features and products.

10. Will all my transaction records in the previous myASNB app be displayed in the new myASNB App?

Yes since your transactions are linked to your ASNB account.

11. Do I need to create a new user ID/Password to use the new myASNB App?

If you already have a myASNB account, you can log in to the new myASNB App using the same user ID and password.

12. Is it safe for me to make transactions through the myASNB App?

Your transactions in myASNB remain protected as we safeguard you with security features which includes your unique username and password, SMS TAC, enhanced security through security phrase verification and security questions.

13. Who can use this myASNB App?

This application can be used by all Malaysian unit holders and non-ASNB unit holders that are aged 18 and above.

14. Which channel can I contact if I have problems accessing the myASNB App

We are ready to assist you! You can contact us through the following channels:

ASNB Customer Service Center
Tel: 03 -7730 8899
Email: asnbcare@pnb.com.my
ASNB branches
ASNB Chatbot

15. What will happen to the existing myASNB Portal?

The existing myASNB Portal will be accessible as usual. You can log in and use it as normal.

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